Testimonials - 2015
Below are actual customer testimonials for the Customer Service and Furniture that has been purchased from Ohio Hardwood Furniture. We take pride in providing the highest quality furniture and service, and these responses help to make us better at serving you, the customer.
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| December 2015 |
| We looked for the right fabric to replace our current couch for several years and just could not find the right fit. A friend recommended your store and we were amazed that you had fabric and upholstered furniture. Your employee Julie was very helpful and pulled out the fabric we were looking for. I have recommended your store to many others. |
| Frieda B. |
| Upholstered Sectional |
| December 2015 |
| The quality as well as some customization of pieces made the process perfect. We actually worked with Pascal and Martha in the buying process, and their knowledge and suggestions made the experience perfect. Have not seen better quality in any other store. |
| Chuck S. |
| Living room and Bedroom as well as Kitchen bar stools |
| December 2015 |
| We are very happy and satisfied with Ohio Hardwood furniture. We were early customers and they did not have the wide selection that is available today, but when the need arises we always go to them. |
| George L. |
| We have a beautiful dinning room set with table, six upholstered chairs and buffet for china. We also had a small cabinet built for the den. Just recently got a beautiful bookcase built by them. This is truly furniture that will last a lifetime! |
| December 2015 |
| Everyone was very professional as well as friendly. We will consider making future purchases with your company. |
| Kathy T. |
| Dining Table and Chairs |
| December 2015 |
| We will continue to comeback to Ohio Hardwood because of their customer service, quality, and value. Great to work with to insure we get what we want. |
| Frank & Cassie P. |
| Bedroom Furniture |
| November 2015 |
| I can't say enough about what a pleasant experience buying this furniture was. Everyone I dealt with was professional, knowledgeable, and so kind. We are proud to have this lovely furniture in our home. |
| Nancy F. |
| Dinning Room Table , Chairs and Server as well as Kitchen Table and Chairs |
| November 2015 |
| Pascal was very knowledgeable in regards to all types of furniture and did not miss a beat storing the furniture and delivery. Ohio Hardwoods carries all quality products. We are very pleased. |
| Stephen & Cindy C. |
| Dinning Room Table |
| November 2015 |
| We asked questions and showed the sectional coach what the new pieces would go with. We were assisted with the design knowledge we lack. The items we purchased look great together. |
| Marty & Tom W. |
| 2 Woodbury end tables with drawers, and a matching tv stand. Large leather ottoman with hinge for storage inside. Buckeye Rocker and Ottoman |
| November 2015 |
| We appreciated the ability to customize the pieces. Every member of the staff was friendly and detail oriented. We appreciate the no-pressure environment. We look forward to buying more furniture in the future. |
| Anonymous |
| Bedroom Set |
| November 2015 |
| Delivery was excellent. |
| Norm M. |
| Night Stand and TV Stand |
| November 2015 |
| Always is a great experience! |
| Austin |
| Leather Recliner |
| October 2015 |
| This is my second or third purchase. I've worked with different members of the team and each was genuinely interested in helping me. I have enjoyed each experience - that coupled with the quality of the furniture will make Ohio Hardwood my first stop for future purchases. |
| Val E. |
| outdoor Furniture and Oak Chair |
| October 2015 |
| This is, quite literally, the best furniture store we have ever been to. The sales staff is like family and the furniture is the finest we have seen. It's original, classy, and so well made. We switched from another local store we used to buy furniture from and exclusively buy from Ohio Hardwood now |
| Mike H. |
| Kitchen Table, Bench, End Table and Wine Table |
| October 2015 |
| Everything was great and worth the wait! The way the furniture was wrapped and delivered was excellent. We were able to order exactly what we wanted and everyone took their time to work with us. |
| Darrin & Debbie C. |
| The piece of furniture was a TV stand. We wanted a piece of furniture that was solid wood excellent quality and did not look like a TV stand. |
| October 2015 |
| Everything is awesome! Pascal and his team are wonderful to work with! Delivery guys were outstanding! I will definitely be back to purchase more in the future! |
| Frank M. |
| Mellion Bed and Dresser in Quartersawn white Oak....Absolutely Beautiful! |
| October 2015 |
| Having become used to virtually "no customer service" at other stores, Ohio Hardware Furniture was a great surprise. Pascal and his staff took time with us when we made selections and when furniture was delivered. The personal nature of these transactions was a delight! |
| Barbara L. |
| Media Console, Glider Chairs, and Individually Designed Set of Shelves |
| September 2015 |
| The customer service was excellent. I worked closely with Martha and it was involved with samples flying back and forth from Ohio to New York. But she was patient and so so helpful. |
| Kathie R. |
| Pull out Chair, Chaise, Bedside Nightstand |
| July 2015 |
| The store is a gem; absolutely beautiful, high quality furniture, all made in the USA. |
| Tom S. |
| File Cabinet |
| July 2015 |
| We absolutely love our new table. It is such a beautiful piece and we know it will last for years to come. For us, it's much easier to shop in the store than by looking online. If there was any area that could be improved, it would probably be the website. Everything else was outstanding. |
| Christina H. |
| Dining Room Table, Benches and Chairs |
| July 2015 |
| Superb quality in every respect. Company that was used to deliver to Maine was outstanding and did a wonderful job. Overall, a great transaction and I would highly recommend this company for all your furniture requirements. |
| William W. |
| Bedroom Set/Server |
| July 2015 |
| Our living room end tables, sofa table, and TV stand are perfection! The whole buying process from start to finish was top notch. Pascal & especially Martha were so patient in our decision making process and were respectful of our budget as well. We couldn't be happier with our decision to purchase from Ohio Hardwood Furniture and we will definitely be repeat customers in the future. |
| Bev H. |
| Living Room End Tables, Sofa Table and T.V. Stand |
| July 2015 |
| I Enjoy shopping at the store. Pleasant people to work with. Great furniture! |
| Pete A. |
| Custom Armoire, Beautiful Table and Dresser |
| July 2015 |
| First of all, the quality of the furniture is wonderful. But more than that, it is a pleasure spending time in the store and working with Pascal and his wife. They are extremely knowledgeable about wood and furniture. And, the young men delivering the furniture were very courteous and cordial. It is a pleasure doing business with Ohio Hardwood Furniture and I wholeheartedly recommend them to anyone interested in quality furniture. |
| Anonymous |
| Desk |
| June 2015 |
| I would suggest to only order furniture after seeing a large size fabric swatch. Never order from a small sample. |
| Charlene C. |
| Sofa and Chair |
| June 2015 |
| Really appreciate the willingness to customize the furniture that we wanted. Not many stores will consider doing this but it enabled us to match up the furniture perfectly in regards to sizes and styles. |
| Tim O. |
| End Tables and Cocktail Table |
| June 2015 |
| Customer service was fantastic! Prompt, efficient and professional. The gentlemen who delivered our furniture were very polite and conscientious about moving the furniture into a freshly painted house! |
| Erin O. |
| Couch, Chair and Ottoman |
| June 2015 |
| Appreciated the help in selecting our furniture. The quality is wonderful, delivery people were so nice,polite, friendly. Wish we had known about you years ago. |
| Frances T. |
| Dining Room Table and Chairs |
| May 2015 |
| Our entire experience with Pascal and Ohio Hardwood was enjoyable and professional and we found the perfect furniture we were looking for. |
| Anonymous |
| Couch and Loveseat |
| May 2015 |
| I am pleased with the finish and quality of the cabinet. We may very well order more. I didn't use your web site. |
| Anonymous |
| TV Cabinet |
| May 2015 |
| I so much enjoyed working with Pascal and Martha. I appreciate the quality and they are so interested in their products. I think they care about the furniture, where it came from and how the trees were logged. That made me happy |
| Kay H. |
| Cherry Table and Chairs |
| May 2015 |
| The only issue I have is very minor. The removable piece on the rear of the desk has some damage to the wood right at one of the clips to hold it on. The clips are extremely tight to the removable piece. As a result you have to be REALLY careful trying to remove the back to access the power strip. The wood could easily splinter at that one place and it makes is quite inconvenient to remove the back. Not a big deal because it is the back and not visible but an issue nonetheless. Overall the piece is beautiful and EXACTLY what we wanted. The whole process was great. |
| Jonathan G. |
| Writing Desk |
| April 2015 |
| All-around great experience resulting in a quality piece of furniture being added to my living room. |
| Anonymous |
| Corner TV Stand |
| April 2015 |
| I would have appreciated a status call on our order. |
| Chris N. |
| A beautiful Wall Unit, Tall Bookshelf and Counter Stools |
| April 2015 |
| The whole buying experience was excellent. We are very happy with our purchase, and will return when we are ready to continue furnishing our home. Thanks to all of you. |
| Scott and Debbie M. |
| Theater Style Sofa, 5 Bar stools with backs and arms, 5 Saddle Stools with Equestrian Style Legs |
| April 2015 |
| I was in contact via email and phone with Carie, Martha, and Pascal. Everybody was a pleasure to deal with and made the process quite easy. The quote on delivery time was accurate which was appreciated. Just a great experience all around. Thanks. |
| Adam C. |
| Berlin Gardens Outdoor Furniture |
| April 2015 |
| The rocker is beautiful. And so comfortable. It will make those 4am feedings even more pleasurable! |
| Stellanie |
| Auntie's Rocker |
| April 2015 |
| I am delighted with both chairs, as I am with the desk I purchased last year. The designs are unusual and beautiful, the craftsmanship and quality are outstanding. Service was excellent from initial visit to delivery. |
| Kathy S. |
| Desk Chair and Glider Chair |
| April 2015 |
| Appreciated the salesmen knowledge of furniture. Timely delivery. Beautiful piece of furniture. |
| Helen |
| Elm Dresser |
| April 2015 |
| The whole experience was wonderful! We have already told many of our friends about your store. If/when we need to purchase furniture, you will be the first on our list. |
| Anonymous |
| Cocktail Table |
| March 2015 |
| The most pleasant experience. Pascal and Martha were extremely knowledgeable and patient. We look forward to working with them again as we furnish our new home |
| Janine G. |
| Kitchen Table and Chairs, 3 Matching Bar Stools |
| March 2015 |
| This is the third piece I have purchased from OHF and could not be more pleased with the quality of their products as well as their customer service. |
| Anonymous |
| Oak Bookshelf Unit |
| March 2015 |
| Ohio Hardwood Furniture built an amazing console and wall frame for our flat-screen TV. The console and frame were designed and constructed to our unique specifications. We returned for a settee and were equally impressed with the quality and custom design of Ohio Hardwood's upholstered products. Personalized service is outstanding. |
| Anonymous |
| Console, TV Frame and Upholstered Settee |
| March 2015 |
| I recently purchased a corner tv table/cabinet. I worked with Pascal and we discussed modifying it over the phone and it came out perfect. |
| Jeff H. |
| Corner Television Table Cabinet |
| February 2015 |
| Pascal and his team provided a wonderful buying experience. The quality of their furniture is first rate. |
| Steve A. |
| Corner Television Stand and Bookcase |
| February 2015 |
| Quality workmanship. Excellent customer service. A pleasurable experience from my first email inquiry. |
| Charlene B. |
| Saddle Stools |
| February 2015 |
| We are enjoying our new table, thank you. Pascal and friend went beyond the marker helping me move our existing table to create space for the new, much appreciated. |
| Anonymous |
| Small Kitchen Table. Love it. |
| February 2015 |
| Great stuff, High quality. Great service |
| Tom O. |
| Chairs |
| February 2015 |
| Excellent from design to delivery! |
| Greg S. |
| TV Stand |
| February 2015 |
| Excellent! Could not be happier! |
| William P. |
| 2 End Tables and 2 Custom Display Cabinets |
| February 2015 |
| Martha was very helpful and pleasant to deal with. |
| Andrea |
| TV Stand |
| January 2015 |
| I only talked w/ pascal via the phone but he was always polite. Promptly returned my calls no matter what time of day or night. If I order again which I think I will it will be with you. That says a lot about you and your shop since there is a Treharn distributor one township over from me. Looking forward to a drive to Peninsula to see your shop and meet you. |
| Ronald A. |
| Treharn stretcher base coffee table, maple w/ old maple finish. A beautiful hand crafted table. Perfect fit w/ other furniture in our family room and made in the city where I grew up. I'm just a suburb away. |
| January 2015 |
| Beautiful piece of Furniture. Can't wait to buy our next piece! |
| Mike H. |
| TV Stand |
| January 2015 |
| We do not make snap decisions when purchasing items for our home. We shop, research and keep returning to make sure we are confident that what we are buying is what we are looking for to meet our needs. Although we do not expect the proprietor to spend a lot of time repeatedly with us, we do appreciate the patience as well as time devoted to us. We could have purchased the same sofa and chairs from a store closer to home, but we love working with the proprietor and his wife. |
| Gloria & Chuck H. |
| This time we purchased an upholstered sofa, two chairs, and fabric for an antique chair we own. Our first purchase was a dining room table and chairs 1 1/2 years ago. |
| January 2015 |
| Stopped in the store just because we were driving by. Didn't realize how nice the stuff was that you have. We'll be back for more as needed. |
| Dave F. |
| 6 Dining Room Chairs |
| January 2015 |
| Keep doing what you're doing. We ordered our table from Florida and I thought that being so far away might complicate things but Pascal and his team were amazing! Very personable easy going, and kind. |
| Chrissy F. |
| Beautiful Red Oak Breakfast Nook |
| January 2015 |
| Was very impressed with the quality of the furniture and the delivery process was SO EASY. The delivery men were quick, courteous, and did an excellent job. Being able to customize the furniture was a simple process and Pascal and his team were willing to work with us for what we wanted. The only minor drawback was that our furniture did take the full 12 weeks, however we were told in advance that would likely be the case. Small price to pay for excellent furniture. We intend to purchase from Ohio Hardwood again in the near future. |
| Anonymous |
| Full Bedroom Set |
