Testimonials - 2011
Below are actual customer testimonials for the Customer Service and Furniture that has been purchased from Ohio Hardwood Furniture. We take pride in providing the highest quality furniture and service, and these responses help to make us better at serving you, the customer.
January 2011:
Very pleased with how quickly the chairs were produced and delivered!
Walt
Dining Room ChairsJanuary 2011:
Good Quality, Good Value!
Rod
Living Room Tables and a ChairFebruary 2011:
Overall, a great furniture buying experience. I look forward to working with you more in the future.
Patrick
Bed, Bedside Table, Dresser and DeskFebruary 2011:
Love the furniture. Pascal and Martha couldn't be nicer.
Bob and Susan
Bookcase
Dining Room Table and Chair SetFebruary 2011:
The staff was very personable and very willing to help find the style of mirror I had in mind.
Wall MirrorFebruary 2011:
We are very impressed with our entire dealings with Ohio Hardwood Furniture, and very impressed with the furniture we purchased as well!
James
Dining Room Table, Chairs & China CabinetMarch 2011:
Positive experience, would recommend to others.
Ed
Glider and RockerMarch 2011:
We are very pleased with our table. We have already recommended you to our friends and co-workers.
Sue
Coffee TableMarch 2011:
I can think of nothing to improve. The entire process has been like working with family who are friends besides. The furniture is quality, beautiful solid stuff, the design process is creatively flexible, and the delivery schedule has been accommodatingly flexible as well. Thank you King-Smith Family!
Desk, File Cabinet, Bed, Custom Game Table,
Coat Rack and Morris ReclinersMarch 2011:
Our experience with Ohio Hardwood Furniture has been wonderful - from the initial meeting to discuss design to the delivery. There was one scratch on the shelving area that was pointed out to us upon delivery, but we decided it was not bad enough to send the piece back. The furniture is very high quality and the custom finish is beautiful. We are very pleased with our furniture and the customer service we have received from the company.
Rebecca
Bookcases and Media Storage UnitsMarch 2011:
I love stopping into your store. I did not purchase the first few times but saw you at the home and flower show and ordered then. The chairs look and feel great.
No Name
Outdoor Rocking ChairsAPRIL 2011:
Martha gave me good options for the wood choices for my TV stand. The delivery was on time and the set up was perfect. Thank You.
No Name
TV StandAPRIL 2011:
Pascal and his family made us feel very comfortable during our purchase experiences. Pascal listened to our needs and made very helpful suggestions. We greatly appreciated when he came out to our home to custom design cabinets and possibly a fireplace mantel. We will highly recommend Ohio Hardwood Furniture to others.
Scott and Kathy
Dining Room Set, Coffee Table, Bedroom Furniture
APRIL 2011:
Wish I would have thought about the care process when we were picking up the tv stand; though I now have the information, just need to obtain the care package.
Elizabeth
TV StandMay 2011
Experience was lovely from beginning to end and we really love our chest. Its original function is shoe storage but we use it in the kitchen as a window seat and pet food storage. It picks up the cayenne red paint on our alcove wall.
Judith
Storage ChestMay 2011
Very prompt service. Too early to tell durability but after 1 week so far so good.
Midwest Couple
Outdoor Adirondack GliderMay 2011
Wish I had the funds to furnish each room with a piece of your furniture!
No Name
Pie SafeJUNE 2011
I am very pleased with the quality of my new shelf. Martha was so helpful in suggesting and obtaining a book shelf that not only met my needs and specifications, but is far lovelier than anything I could have gotten via a catalogue order elsewhere. This is our second purchase of a made to order piece from Ohio Hardwood Furniture. Martha, Pascal and everyone at the store is exceptionally committed & knowledgeable and delightful to deal with.
Marlene
Bookshelf for Kitchen CounterJUNE 2011
It was an easy and excellent experience. Can't wait to select some different pieces for my room. Great quality!
No Name
TV StandJUNE 2011
We are extremely happy with the personalized attention and custom designing that Pascal gave us. We are impressed with how solid and durable the wood/furniture is. We are so glad that we bought from Ohio Hardwood Furniture over any department store brand! Our dining room set will be in our family for many generations...thank you!
Joe and Patty
Dining Room Table, Chairs and Custom ServerJUNE 2011
Never said no to us. They redesigned a couch for us, and let us pick a fabric from a line they did not carry. Price and quality is excellent.
Briget
Living Room CollectionJULY 2011
The overall experience was very good. The attention to service was deeply appreciated and the products were what we wanted, quality construction and great finish.
Al
Outdoor Glider and TableJULY 2011
The dining table is beautiful and of excellent quality and workmanship, but we feel that the table is too high for our eating comfort. The chairs are perfect - very comfortable!
Todd and Reita
Williamson Double Ped Table and Williamson ChairsJULY 2011
Very good experience.
Jerry
Outdoor FurnitureJULY 2011
I stopped by your store just to take a look - saw the quality of the outdoor furniture and then went home and checked into it more online. I then contacted your store and reached your son, Nick. He was extremely helpful and although the entire transaction was handled without actually meeting any of you face to face, it was a great experience and I am extremely satisfied with my new outdoor furniture. Friends and family are very impressed, so you may gain a few more future sales!Beverly
Poly FurnitureAUGUST 2011
Pascal did an EXCELLENT job in working with us to design our bedroom furniture based on our space. We worked with him to design two unique lingerie-type chests, and a bench with drawers that we put at the foot of our bed. Everything was perfect and we couldn't be happier with the workmanship and quality!
Laurie
Bedroom FurnitureAUGUST 2011
Martha, Each time we were at the store, we received the greatest service and information. BTW, the pictures are hanging and look great! My custom cutting board looks so good, I'll hate to use it. It fits my fillet table just right. I guess I'll just go sit in the new rocker and relax.
Joan and Larry
Pictures, Custom Cutting Board & RockerAUGUST 2011
Pascal was very helpful during the sales process, in helping me decide what was best - finding the features and style of furniture that I wanted.
Pat
Bedroom Suite/Brooklyn CollectionOCTOBER 2011
Glider, table and chairs made from plastic. Bought items while on our bicycle riding through penninsula both times! 2 seperate purchases loved the high table and chairs then the glider to match! Delivery was great - we were out of town and it was there when we got home! Thanks...A great price too! I'm sure more purchases to come.
Paul and SandyOCTOBER 2011
Excellent workmanship and detailing, great value, very friendly salesperson and very quick delivery.
No Name
Tiger Maple DeskOCTOBER 2011
Dealing and buying from OHF was the finest experience that we have ever had dealing with furniture. The furniture is beyond our expectations! Just beautiful,made by American craftsmen! It doesn't get any better! Thank you, Pascal & Martha!
Jim and Kathy
Old World Dining Room Set and Corner HutchOCTOBER 2011
I am more than pleased with my furniture as well as the overall experience of working with your company. The quality of the bedroom set is unmatched from any I have seen. Thanks for all of the hard work here. II will be sure to recommend you to others.
Erik
Bedroom SetOCTOBER 2011
Overall, a very good experience. Received excellent, high quality custom products. Staff was very knowledgeable and patient. Delivery times promised exceeded what we were originally told. I would not hesitate to recommend OHF.
Steve
Kitchen Table and Chairs, TV StandOCTOBER 2011
The customer service delivered by Pascal and crew was extraordinary!
Ron and Susan
Bed Step and Custom Bookcase/BenchOCTOBER 2011
I bought your outdoor vinyl furniture. Very comfortable, waiting to see how it handles it's first winter. Thank you Pacal for the help in selecting pieces, for taking measurements for me. Shopping with you all the way from Seattle has been a positive experience. I hope to add more to our collection next year. Thank you!
DebbieOCTOBER 2011
Since I first found Ohio Hardwood Furniture, it has and will continue to be the first place I go when needing a piece of furniture. Their furniture is exquisitely beautiful and judging by the construction and butter-like finish, it's obvious they truly strive to create timeless heirlooms. Besides their large selection of styles and woods, there really isn't any custom piece they wouldn't be willing to fabricate, making difficult projects go smoothly. They are always friendly and willling to assist offering valid suggestions. Their two locations, are just full to the brim with a vast representation of their collection, making both placecs a must see. They have also filled their store with a wide array of carefully selected prints, hand-blown glass of other gift items making you better able to visualize their furniture in your home. Ohio Hardwood Furniture is definitely a destination of mine and well worth the visit.Vickie
Rockers, Lecturn and Stain and Finishing WorkNovember 2011
Everything from the helping us with the wood selection to keeping us informed about the progress was great and we love the furniture. It's so nice to have solid, quality furniture that is worth passing down from generation to generation. And, at a price that was the same as many of the mass producers. We love the whole set.
Joanne
Bedroom Set and Adirondack ChairsNovember 2011
I think it would be nice if the out door furniture had the screws filled over with wood putty before painting.
Mary
Outdoor Rockers and a Porch SwingNovember 2011
Pascal worked very hard to match our table and china closet. He sent several different samples for us to compare. The chairs look great.
No Name
Dining Room ChairsDecember 2011
Martha and Pascal were ALWAYS very courteous, patient and helpful. Furnished samples without hesitation, explained processes and supplied information whenever I requested it. I could not be more pleased with Ohio Hardwood Furniture.
No Name
Mission Style Double Recliner SofaDecember 2011
This is my second purchase from Ohio Hardwood Furniture. Both pieces of furniture are excellent quality. Both pieces were custom designed for my space and the price cannot be beat. I am very pleased and would not hesitate to recommend this furniture.
Phil and Camille
Dining Room TableDecember 2011
We are extremely happy with our furniture! We purchased an I-glide chair, a TV stand, and had a coffee table custom designed/built. All three pieces are exquisite and of the highest quality craftsmanship. Everyone we spoke to and dealt with were extremely friendly and helpful. Upon receiving the I-glide chair we noticed that the fabric on the arms appeared a bit "loose". We told Martha & Pascal. They picked up the chair and had the matter addressed promptly. Excellent customer service. We look forward to the many years of use from our furniture and are already making plans to purchase some additional pieces.
Kevin
I-Glyde Chair, Curved Front TV Stand, Custom Coffee TableDecember 2011
The furniture is beautiful, and the craftsmanship is excellent. From Orange County, CA.
Rhonda
Customized Headboard, night stands and chest of drawersDecember 2011
We worked with Pascal with five custom piec es for our living room. He was wonderful to work with and the pieces surpassed our expectations. We are so happy that we happened to stop in to the store and meet Pascal and Martha.
Sharon
Custom Living Room Tables, Television Console and BookcaseDecember 2011
The process was very easy! I can't comment on durability, because I just received the TV stand. I've received numerous positive comments already from visitors.
Abbigail
TV StandBack to the Testimonial Home Page
