Testimonials

Below are actual customer testimonials for the Customer Service and Furniture that has been purchased from Ohio Hardwood Furniture.  We take pride in providing the highest quality furniture and service, and these responses help to make us better at serving you, the customer.

July 2017
The quality does not get any better. I had lots of questions, and everyone was knowledgeable and friendly. We are extremely happy and so thankful we chose you.
Anonymous
Corner T.V. stand
 
July 2017
Julie is wonderful to work with! She has great taste and wonderful ideas. She is helpful without being pushy (which is a big turn off when purchasing a major item such as furniture). I recommend Ohio Hardwood Furniture and Julie to all my friends. Also Drew the delivery guy is great! Professional and conscientious. Even my husband who happened to be home for the last delivery commented after they left that they were really good guys.
Debbie H.
Dining room table and chairs first. Followed by kitchen table and chairs about six months later. I have also purchased poly outdoor furniture within that time frame.
 
June 2017
All the furniture I ordered exceeded my expectations. High quality and beautiful to look at. Thank you!!!
Ron C.
Dining room table and dinette table with leather chairs.
 
June 2017
Lovely, helpful people. Thank you. Your company coordinated with another local company regarding the table which we purchased from them. You also easily coordinated the shipping. You couldn't have made it easier!!!!
Anonymous
Eight dining room chairs.
 
June 2017
As always, the furniture is beyond our expectations. You spend so much time with us to make sure we get what we want.
Ann M.
T.V. Stand
 
June 2017
The delivery men were especially courteous and careful in placing the furniture.
Robert L.
Poly and Hardwood
 
June 2017
The communication was super. I was told what was going on every step of the way from ordering to delivery. I would certainly order from Ohio Hardwood Furniture again and recommend them.
Beth D.
2 Side Chairs to match chairs we already had.
 
May 2017
We have just took possession of our new furniture, so we cannot comment on durability. As for everything else, we are very pleased. The delivery team were very careful in their handling of the pieces. We would be pleased to serve as a reference for your potential customers.
Jackie S.
Casual Dining Table and Chairs
 
May 2017
You guys are awesome! You were great to work with, communicated nicely and the end product is outstanding!
Frank A.
Bookcases
 
May 2017
Young men who delivered the furniture were great. Thanks, Love our new table and chairs.
Martin P.
Table and Chairs
 
May 2017
You guys are awesome! You were great to work with, communicated nicely and the end product is outstanding!
Frank A.
Bookcases
 
May 2017
I cannot say enough about your ability to work with my ideas, give suggestions and make a beautiful finished product....and at the best prices I can find with superb quality. Thanks so much.
Nancy C.
Wood Table, Chairs and dressers
 
April 2017
Exceptional customer service experience. Sales staff knew exactly what we were looking for and tailored our selection to our needs. Essentially custom made our furniture. Outstanding!
Jim S.
Dining and Dresser
 
April 2017
We love the coffee table, very well built, and have enjoyed working with you. I'm sure we'll be back in the future.
Greg B.
Reclaimed wood coffee table
 
April 2017
Both Willy and Matt were professional. Willy is a terrific addition to your staff.
Sandra B.
Bookcase
 
March 2017
Loved talking with your son when he delivered the furniture. You should be very proud of the children you've raised. He told me his father is a great role model.... you don't hear comments like that from kids today. It was refreshing.
Sue T.
2 recliners & 2 other chairs
 
March 2017
The whole process was awesome. Enjoyed working with the staff. Quality furniture !
Tom L.
Bedroom Set
 
March 2017
I thoroughly enjoyed the process from beginning to end. When I explained what I was looking for I was listened to carefully, different furniture options were pointed out and my comments were carefully considered when I stated what I liked and didn't like about a selection. Delivery was handled carefully and information provided. A high level of customer service was provided throughout. I highly recommend Ohio Hardwood Furniture.
Val E.
Carolina Custom Leather Sofa and Petite Mission Recliner w/ebony inlays and leather.
 
March 2017
I like the friendly faces your employees always have. thanks for your services
Patty B.
Chair, footstool and Table . So Far :-)
 
February 2017
I am very happy with my purchase.
Jack M.
Wood Glider-Rocker
 
January 2017
Thank you for working with us and a removable top for our desk. (so it could get through the door)
Jeff M.
Desk and Credenza
 
January 2017
The people are very friendly and very helpful. I would highly recommend this store to my family and freinds.
Joe Z.
Bar Stools
 
January 2017
The staff we interacted with (e.g., Rob Handloser) were absolutely fantastic - answered all of our questions as we were considering placing an order, skillfully adapted the design to meet our specific needs, providing wood and stain samples so we could be sure that what we were ordering would fit with the rest of our furniture, and keeping us informed of the build process so that we could adequately plan to come to Peninsula to pick the furniture up. We couldn't have had a better experience.
Greg A.
Corner TV stand - Cherry wood with Boston stain.
 
January 2017
The chairs we purchased are awesome! The finish of them, the craftsmanship of them - it's amazing what they can do. The staff was so helpful & patient with us in trying to pick a wood & stain. We are so happy to have found Ohio Hardwood Furniture these chairs will last forever. We look forward to going back.
Lisa G.
4 Christy side chairs for our kitchen table
 
January 2017
This being the second nursery set we have gotten through Ohio Hardwood, we knew what to expect. The furniture is the highest quality and we have been very happy with the first set which we have used for 2+ years now. The second set was essentially the exact same and we are very happy with it. From start to finish - they were able to customize the changing pad topper, handles, and drawer mechanisms. Delivery was fantastic and exactly on schedule.
Scott W.
Nursery set - crib, dresser with changing pad topper, and bookcase.
 
January 2017
We had an excellent experience with Ohio Hardwood Furniture. The entire staff is attentive and knowledgeable. The furniture is of the highest quality. We purchased a dining table and chairs as well as a TV console and are so happy with them! We will purchase from here again and again, no doubt.
Anonymous
Dining Table, Chairs and TV Console
 
January 2017
We are VERY pleased with the lateral filing cabinet. The quality is outstanding. I hope to be back in your store sometime in January to select a love seat and recliner.
Anonymous
Lateral Filing Cabinet
 
January 2017
The entire process was a very pleasant experience. Communication was excellent from start to finish. The quality of the furniture is outstanding. We would definitely purchase from you again.
Anonymous 
Kitchen table, dining room table, bedroom set, bookcases, bench, chairs, glider, recliner.
 
December 2016
Pascal was very knowledgeable and helped me to pick out the perfect dining table set for my house. There were almost too many choices but it helped to see all the samples in the showroom. The delivery was smooth and they worked around my schedule. I hope to need more furniture from Ohio Hardwood in the future.
Priya G.
Dining Table Set
 
December 2016
Customer service and delivery were amazing.
Nancy G.
   Dresser
 
December 2016
We we received the tv stand on Friday and are more than pleased with the piece and with the entire purchasing experience.  I was a little concerned about paying so much for a piece without seeing it but I am so glad I ordered.  It is a beautiful, quality item.  I would not hesitate buying from Ohio Furniture again and I would certainly recommend your company.  I only wish we lived closer so that I could visit the show room.
Please extend my thanks to the person who crafted our tv stand and for adjusting the height to fit our needs. 
Anonymous 
 TV Stand
 
November 2016
   Overall my experience with your company was excellent except for the delivery. The delivery took longer than I expected and this was not communicated clearly enough at the outset. Other than taking too long, the delivery service was excellent. Also, the King-Smiths handled the situation well once my disappointment with the delivery time was brought to light. Everyone I dealt with was professional and courteous. Sometimes, when you handle a problem well you wind up with a more loyal customer than when everything goes as expected. I would definitely recommend your company to a friend.
Lance L.
   "Amish" Style Oak Furntiure
 
November 2016
   Excellent furniture and service from beginning to end! Would definitely recommend to anyone looking for hardwood furniture.
Anonymous
   Desk Chair
 
November 2016
Was a pleasure dealing with the staff. Delivery people were extremely helpful.
Anonymous
Corner Unit
 
November 2016
We are so very pleased with our new furniture. We've never owned anything so beautiful before and are thrilled. The entire experience, from visiting the showroom and selecting our furniture, to the delivery and set up, it was all that we hoped for and more. We tell everyone we can about your amazing store.
Jim W.
We purchased dining room furniture - table, six chairs and a china cabinet.
 
November 2016
we will be back to order our chairs etc.
Mike and Patrice K.
Great Room Table
 
November 2016
We needed a new bed to match our existing furniture. Pascal worked with us to build a piece that works perfectly. He even suggested a great solution for our mattress. No hard sales pitch, just knowledge and professionalism from start to delivery. We love OHF and will purchase again from them.
Kathy S.
Bed and previously dining chairs and outdoor furniture
 
October 2016
I love my furniture. Everyone at the store was helpful and professional. Everything was delivered within the time frame I was promised. Thanks! I have been recommending the store to everyone.
Debbie H.
Dining room table and chairs
 
October 2016
My experience at Ohio Hardwood was extremely positive. I received individual attention and recommendations to create furniture that was exactly what I wanted.
Anonymous
A Sectional Couch and a Chair
 
October 2016
We think the selection and quality of furniture is really good. The prices also seemed very reasonable to us. It was really nice to be able to customize the pieces to fit our needs. We will be back.
Anonymous
Dining Table and Chairs
 
September 2016
Martha was a great help throughout the selection and design of our furniture; from the finish to the hardware. Ohio Hardwood worked with us to add trim to our nightstands and are very knowledgeable about the process.
Larry B.
Bedroom Dressers and Nightstands
 
September 2016
Every piece of furniture that is in your store is made with excellent quality. We were pleased with the whole process. I liked that there is no sales pressure to buy certain items, there are options to customize the size you need, and they will make smart suggestions to the stain colors with wood species and any hardware knobs or handles. I liked seeing the different woods used in their furniture pieces on display. My wife and I went shopping for some accent tables at other furniture stores and we didn't like that those other stores didn't really know what kind of 'solid wood' was used in their pieces. We decided to visit your store and were very pleased to see the quality every single piece has. There are so many nice pieces to choose from, it's a little hard to make a final decision. We're so glad we found your store.
Jerry
Accent Tables
 
September 2016
Everyone was so helpful. We love our stools.
Jann and Russ D.
Counter Stools
 
August 2016
Pascal and Julie spent 2 hours at our condo helping us choose the best configuration for our space. They were patient , helpful and professional. Delivery was smooth.
Beth D
We purchased a sectional, a leather ottoman and electric recliner. Extremely satisfied with the entire process. We have recommended Ohio Hardwood Furniture to friends shopping for new furniture !
 
August 2016
Matt and Rob did an excellent job with the delivery! They were polite and friendly!
Dave D.
Dining Room Table and 12 Chairs
 
August 2016
Love your store and what Pascal offers
Anonymous
Dresser
 
August 2016
The craftsmanship is spectacular. Each piece is stunning and am delighted to show them as works of art! We will be back for more! The buying experience is worth mentioning. We appreciate the patient guidance of Pascal and his team while we decided on each part of the piece, from the type of wood, the grain, the stain, the finish, the fabric. All shaping in to, like I mention, works of art that we will enjoy and pass on as heirlooms for generations to follow. Beautiful!
Anonymous
6 years ago, we purchased a custom 70"x 70" dining table. This year we purchased two identical wood frame craftsman living room sofas.
 
August 2016
Julie and Pascal were so helpful in helping us make our choices and made a great effort to make sure that we were happy! And we love our table and chairs
Joellen S
Dining Table and Chairs
 
August 2016
I have been in client service 40+ years. Your firm does an exceptional job listening to our requests and delivering them on a timely basis. We appreciate your high quality and dedication to your work. We are repeat clients and have told many of our friends about you.
Carol D.
Dining Room, Kitchen & Outdoor
 
August 2016
Excellent communications, sending stain samples and drawings to verify the design was what we wanted.
Bruce L.
TV Cabinet
 
July 2016
The delivery men were fantastic!
Karen M.
Two Dressers
 
July 2016
The treads on the steps could be almost an inch and a half wider (left to right) and still fit between the legs when folded in.
Norman B.
Step Stool
 
July 2016
The whole process was very easy and you were so flexible when it came to storing my table until my renovation was complete. Thank you!
Camille B.
Dining Table with Extensions
 
June 2016
We definitely enjoyed our experience with you, Fun place to look for/buy furniture. Friendly staff that are enjoyable to spend time with in the showroom. We will definitely be back.
Colette C.
Television/Entertainment center and Leather recliner
 
June 2016
My only complaint about Ohio Hardwood Furniture is that I'm running out of things that I need! Everything that I have ever purchased from them has been of exceptional quality, the staff is overall courteous and clearly invested in their product and the variety of options and customization is remarkable. I am a lifelong customer and advocate and routinely bring friends and family there when they're in the market!
Rachel B.
I have purchased a dresser, desk chair and step ladder
 
June 2016
We purchased two leather chairs and a sofa from Ohio Hardwood Furniture. One of the chair came with a slight scratch on the leather. Pascal worked with the manufacturer to correct this small problem. They replaced that part of the leather and now we have a beautiful chair. I think Pascal went out of his way to deliver a good product. I would recommend to visit this store. It is really hard to find a furniture store that treats you as a customer in the good old days.
Aniko
Leather Sofa and Leather Chairs
 
May 2016
The owner, Martha spent so much time with us as we tried different pieces together. She made suggestions as well. You did research for us to help us decide on size, which was very helpful. The dining set came in the time specified and the delivery young men were very polite and professional. I would recommend your store to anyone. Great experience.
Anonymous
Dining Table and Chairs
 
May 2016
While the lead time was a couple weeks longer than what we would have liked, it was worth the wait! The furniture looks great!
Jeff P.
Bedroom Set
 
May 2016
Delivery was 4 weeks earlier than promised. Julie was very helpful in suggesting the semi custom sofa options. I wish there were more samples to actually see in store before ordering like the stool/ladder piece that was not available.
Gary B.
Hallagan Sofa
 
May 2016
Very nice to deal with all the way from purchasing to the delivery people.
Connie V.
Curio Cabinet
 
May 2016
There is a small run of the finish on the tall chest that I ordered. The service was excellent, the owner never ducked my call and always retired the same. The overall fit and finish of the pieces was excellent. I asked that the tops have a different profile than the stock pieces and the profile was executed perfectly. Also, I asked that the full length mirror be modified to hang on the wall. When I hung the mirror on the wall with cleat, it hung perfectly.
Roger B.
Chelsea Shaker Bedroom Furniture
 
March 2016
The chairs matched our dining room table (that my husband made) perfectly. In fact, they are stunning! The delivery guys were professional and friendly and stopped to chat a bit about the table and chairs and also commented on how well they match. We've already told our family and friends to go to OHF as selection is terrific with different items and good prices! All we did was bring a sample of the stain used on the table and the builders matched it absolutely perfectly. Could not be any happier. In fact, they look so nice you should take a photo or something and use in advertising!!
Polly M.
6 Dining Room Chairs
 
March 2016
We were very pleased with the level of service received throughout the process. You answered our questions when asked and gave us time to talk and think when we needed it.
Sheri & Jeff W.
Casual Dining Table and Chairs
 
February 2016
The service is wonderful--Pascal goes out of his way to help you and find you things you'd like. Julie, the interior decorator, is absolutely amazing. She can help you coordinate and match anything and she makes it look so easy! I highly recommend paying them a visit.
Dorothy
Sofa, love seat, leather ottoman, glider/ swivel chair with small end table and ottoman. So far. :-) The furniture is high quality and the sofa and chairs are very comfortable.
 
February 2016
Store - knowledgeable staff. Friendly Listened to our needs. Furniture is well made. Great quality. Delivery was awesome every single time ! Professional and pleasant delivery guys.
Denise B
A bunch of furniture !! Great room. Sunroom. Two bedrooms. Would purchase again from this furniture store
 
January 2016
We were very impressed with the quality of the furniture. The builder took the time to match the wood grain patterns which is something you don't see very often. The finish was flawless on all pieces. Professional customer service and delivery.
Ron D.
Living Room Case Goods, Bedroom Set and Dining Set
 
January 2016
We absolutely love working with Pascal. Incredible designs and quality furniture. The only place that we purchase furniture and could not be happier. We even received our dining room table right in time for Christmas.
Alex M.
Couches, TV Stand, Dining Room Table

 

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